- Sara Fisher
Good morning, Leena,
I’m writing to tell you how pleased I am with the customer service provided by you and your company. You quickly returned my calls and emails, and expedited the service call from the local repair shop. The technician was friendly, knowledgeable, and rapidly assessed the issue. The order was placed immediately, and you facilitated the prompt shipment of the required part, which was delivered directly to me. Again, you contacted the technician who quickly came, and installed the part. He stayed here until he was certain the appliance was working properly. I have been extremely pleased with you and your assistance, from my initial call to you until the full repair of the appliance. I very much appreciate your excellent customer service, your courtesy, and your efficient handling of this matter. Please advise if there is a supervisor, or another person, or department, I should contact, so I can share with them my very positive experience.